Privacy Notice
How Legal i Services Ltd collects, uses and protects your personal data.
Last updated: May 2026
Legal i Services Ltd (“we“, “us“) is committed to protecting your privacy and personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are (Data Controller)
Legal i Services Ltd
Company Registration No: 16865534
Registered Office: 45 Ben Jonson Road, London E1 4SA
Email: Contact us via our website
2. What Personal Data We Collect
Because we provide immigration advice, we handle a range of personal data including special category data. This includes:
- Name, address, date of birth and contact details
- Passport, identity documents and travel documents
- Immigration status and history
- Biometric Residence Permit (BRP) details
- Financial information relevant to your case
- Family relationship information
- Health information (where relevant to an application)
- Nationality, ethnicity and country of origin
- Correspondence and case-related documentation
3. Why We Process Your Personal Data (Legal Basis)
| Purpose | Legal Basis |
|---|---|
| Providing immigration advice and services | Performance of a contract (Article 6(1)(b)) |
| Preparing and submitting immigration applications | Performance of a contract (Article 6(1)(b)) |
| Communicating with you and relevant authorities | Legitimate interests (Article 6(1)(f)) |
| Compliance with legal and regulatory obligations (IAA, AML) | Legal obligation (Article 6(1)(c)) |
| Processing special category data (health, nationality etc.) | Explicit consent or legal claims (Article 9(2)(a)/(f)) |
4. How Long We Keep Your Data
We retain client records for six (6) years after the closure of a case, in line with IAA regulatory requirements and limitation periods. After this period, records are securely deleted or destroyed.
5. Who We Share Your Data With
We only share your personal data where necessary:
- Home Office / UKVI — to submit applications on your behalf
- Immigration tribunals and courts — where relevant to your case
- Translators or interpreters — with your consent, where required
- IAA — where legally required for regulatory compliance
- ICO — in the event of a reportable data breach
We do not sell, rent or share your data for marketing purposes.
6. Your Rights
Under UK GDPR you have the right to:
- Request access to your personal data (Subject Access Request)
- Request correction of inaccurate data
- Request erasure of data where legally appropriate
- Restrict or object to processing in certain circumstances
- Data portability (where applicable)
- Withdraw consent at any time (where consent is the basis)
To exercise your rights, contact us in writing. We will respond within one month.
7. Data Security
We protect your data using password-protected systems, encrypted storage, restricted access controls, and locked storage for physical files. Only authorised personnel can access client data.
8. Data Breaches
Any data breach will be recorded internally, investigated promptly, and where legally required, reported to the Information Commissioner’s Office (ICO) within 72 hours. Affected individuals will be informed where required by law.
9. Complaints to the ICO
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the ICO at ico.org.uk or by calling 0303 123 1113.
10. Changes to This Notice
We review this Privacy Notice annually or earlier if required by changes in legislation. Updates will be posted on this page.
Document Control
Version: 1.0 | Effective Date: May 2026 | Next Review: May 2027